Knowledge base

Before Group Booking / Payment

Can I still book if I don’t have a credit card?
Can I be sure all my friends will be staying in the same room with me?
Can guests younger than 18 years stay in the hotel?
How can I make a booking?
What is considered a group at MEININGER Hotels?
How many rooms can I book at once?
Are the rates shown on your website per person or per room?
What is a dormitory?
Pricing: What do you consider to be a child?
What is a private room?
What is the family discount?
I would like to book an accessible room. How do I do this?
Can I request a specific room number or floor?
Which additional facilities can I find in your accesible rooms?
What is the difference between a FIX, FLEX and PROMO rate?
Are towels and bedding included in the price?
Which size are the rooms?
Do you have double or twin beds in the rooms?
Are the rooms private or shared with other guests?
Do you have conference rooms we can book in the hotel?
We are a group of female and male travelers. How do you accommodate different sexes?
What do I do if I haven't received an email with my booking confirmation?
Will I need a credit card to make a group booking?
I need a visa to travel. Do you issue visa confirmations for the embassy/consulate?
Can I pay for my room using cash?
Do I have to pay city tax for my stay?
Is the price in the booking confirmation the total price I pay?
Will the credit card I gave for my deposit be charged automatically?
Which credit cards to you accept for online payments?
Which credit cards do you accept?
I want to pay by bank transfer. Is this possible?
I am a business traveler. Do I pay city taxes?
Do you accept all currencies in the hotel?
Will I receive a receipt of payment as soon as I have booked?
Why can I not pay on the day of departure?
Can I pay for my stay with a different credit card than the one I used to make the reservation?
When do I have to pay?